Organization
Cross-functional experience team solving real world problems
At Sam’s Club, we believe that through collaboration, innovation and determination, we can drive the future of retail forward. With a relentless pursuit of understanding our members and associates, leveraging innovative technologies, and applying the process of design thinking, we can provide a world-class experience.
Martin Granstrom
VP of UX Design and Research
Martin heads a world-class product design team, driving retail innovation across all stages, from crafting experiences and branding, to enhancing associate tools and processes, to cultivating member engagement and satisfaction.
April Karnes
Senior Director Design Research
April is an Experience Strategy and Research leader. Terminally curious, she’s a tireless advocate for the member, a relentless simplifier of experiences, and a creative enabler of business objectives.
Chandan Sharma
Senior Director, UX Design
Chandan oversees design for our in-club, associate tools and automating club operations, ensuring our members have a seamless and enjoyable experience across all touchpoints. He’s also passionate about soccer and the outdoors.
Jennifer Lemerand
Studio Director, Clubhouse
Jen leads operations and strategic planning at Clubhouse, driving innovation and enhancing member experiences. She is dedicated to empowering associates to solve impactful problems and outpace the competition.
Helder Silva
Senior Manager, UX Design
Helder serves as UX Manager at Sam’s Club, where he leads his team in pursuit of excellence. His mission is to elevate the member experience by delivering simple, smart solutions to complex challenges through user-centered design.
Angie Goyer
Staff, Content Strategist
Angie is a content designer for associate tools, specializing in clear, human-centered content that makes the complex, simple. When she's not writing, she’s enjoys time with her family, a good book, coffee, and F1 racing.
Evan Zhou
Senior UX Designer
Evan designs user experiences that connect members and associates at Sam’s Club, focusing on the exit experience, associate communication, and member assistance. With a background in Fintech and SaaS, he’s also a photography enthusiast.
Nojan Sadri
Senior UX Designer
Nojan works on modernizing checkout experiences at Sam’s Club, making them more intuitive for associates and members. With a background in industrial design, she combines form, function, and user-centered solutions. Outside of work, she enjoys baking.
Jamila Evilsizor
Staff Researcher & Lead of Inclusive Experiences
Jamila is focused on creating inclusive, accessible, and human-centered experiences at the intersection of the physical and digital spaces.
She elevates the voice of members and associates to inform designs and solutions that work
for everyone.
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